Your Trusted Travel Companion

24/7 professional travel assistance, emergency support, and concierge services to ensure your journeys are safe, smooth, and memorable.

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About Premier Travel Assistance

Since 2010, Premier Travel Assistance has been the trusted partner for travelers worldwide, providing comprehensive support services that transform stressful travel situations into manageable experiences. Our team of experienced travel professionals operates around the clock, ensuring that wherever you are in the world, expert help is just a phone call away.

We understand that travel can be unpredictable. Flight delays, medical emergencies, lost luggage, language barriers, and cultural differences can quickly turn a dream vacation or important business trip into a nightmare. That's where we come in – our comprehensive suite of travel assistance services is designed to handle any situation, allowing you to focus on what matters most: enjoying your journey.

Our multilingual support team includes former airline professionals, medical coordinators, legal advisors, and local experts in over 180 countries. We've assisted thousands of travelers through various challenges, from minor inconveniences to major emergencies, always with the same commitment to excellence and care that has made us a leader in the travel assistance industry.

What sets us apart is our proactive approach to travel support. We don't just respond to problems – we help prevent them. Our pre-travel consultations, destination briefings, and real-time travel alerts keep you informed and prepared for whatever your journey may bring.

Travel assistance team helping customers

Our Comprehensive Services

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24/7 Emergency Support

Round-the-clock assistance for medical emergencies, natural disasters, political unrest, or any urgent travel situation requiring immediate professional intervention.

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Flight & Hotel Assistance

Expert help with rebooking cancelled flights, finding alternative accommodations, managing itinerary changes, and securing emergency transportation when needed.

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Medical Coordination

Connection with qualified medical professionals, hospital referrals, prescription assistance, medical evacuation coordination, and health insurance liaison services.

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Lost Luggage Recovery

Comprehensive tracking and recovery services for lost, delayed, or damaged baggage, including emergency shopping allowances and replacement item coordination.

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Travel Concierge

Personalized travel planning, restaurant reservations, event tickets, local recommendations, cultural guidance, and VIP experience arrangements.

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Security & Legal Support

Safety monitoring, security briefings, embassy coordination, legal referrals, document replacement assistance, and emergency evacuation planning when required.

Why Choose Premier Travel Assistance

24/7

Always Available

Our expert team is available around the clock, 365 days a year, ready to assist you wherever you are in the world.

180+

Countries Covered

Comprehensive coverage in over 180 countries with local expertise and established networks of trusted partners.

15min

Response Time

Average response time of 15 minutes or less for emergency situations, ensuring rapid deployment of assistance.

50+

Languages Supported

Multilingual support in over 50 languages, eliminating communication barriers during critical moments.

What Our Clients Say

Sarah Mitchell
"When my flight was cancelled during a snowstorm in Frankfurt, Premier Travel Assistance found me alternative transportation and hotel accommodation within 30 minutes. Their professionalism and efficiency saved my important business meeting."
Sarah Mitchell - Business Executive
David Rodriguez
"During our family vacation in Thailand, my daughter needed urgent medical attention. The team connected us with an excellent English-speaking doctor and handled all the insurance paperwork. Absolutely invaluable service!"
David Rodriguez - Family Traveler
Emily Johnson
"Lost luggage on my honeymoon could have been a disaster, but Premier Travel Assistance tracked it down and delivered it to our resort. They even arranged a complimentary dinner to apologize for the inconvenience. Exceptional service!"
Emily Johnson - Honeymooner

Get In Touch

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Contact Information

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24/7 Emergency Hotline

+1 (212) 555-0847

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Email Support

[email protected]

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Headquarters

425 Madison Avenue, Suite 1500
New York, NY 10017, USA

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Response Time

Emergency: Under 15 minutes
General Inquiries: Within 2 hours